ログイン
JP
JP EN ZH

Terms Of Use MSO Policy

Effective Date: 10 November 2023
Last Update: 10 November 2023

Introduction

  1. These Terms of Use (“Terms”) govern the use of services provided by Evonet Global Corporation Limited, a licensed Money Service Operator (MSO) in Hong Kong under the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (AMLO).
  2. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Definitions

“MSO” refers to Evonet Global Corporation Limited, a licensed money service operator in Hong Kong.

“User” refers to any individual or entity using our services.

“Services” refers to money remittance, currency exchange, and any other financial services provided.

Eligibility & Compliance

  1. Users must be at least 18 years old and have full legal capacity to use our services.
  2. Users must comply with all applicable Hong Kong laws and regulations, including AML/CFT requirements.
  3. We reserve the right to reject, suspend, or terminate services if a user fails to provide required verification documents.

Know Your Customer (KYC) & Due Diligence

  1. Users must provide valid identification and supporting documents as per our KYC procedures.
  2. We may conduct customer due diligence (CDD) and enhanced due diligence (EDD) for high-risk transactions.
  3. Failure to provide required KYC documents may result in refusal of service.

Transactions & Fees

  1. Users agree to use our services only for legitimate and legal transactions.
  2. Fees for our services are disclosed before transaction completion.
  3. Transaction limits and processing times vary based on regulatory requirements and our internal policies.

Anti-Money Laundering (AML) & Fraud Prevention

  1. We comply with AMLO and Financial Action Task Force (FATF) guidelines to prevent money laundering and terrorism financing.
  2. Suspicious transactions will be reported to the Joint Financial Intelligence Unit (JFIU) in Hong Kong.
  3. We reserve the right to refuse, delay, or block transactions suspected of illicit activity.

User Responsibilities

  1. Users must provide accurate information and update their details as needed.
  2. Users must not use our services for illegal, fraudulent, or prohibited activities.
  3. Users are responsible for maintaining the confidentiality of their account details.

Limitation of Liability

  1. We are not liable for losses due to user errors, third-party service failures, or unauthorized access to user accounts.
  2. Transactions are final and non-refundable, except in cases of proven error or fraud.
  3. We do not guarantee uninterrupted service due to external factors (e.g., regulatory changes, banking system disruptions).

Data Privacy & Security

  1. User data is collected and stored in compliance with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong.
  2. We implement security measures to protect user data but cannot guarantee absolute security.
  3. Users agree to our Privacy Policy, which outlines how personal data is collected, used, and shared.

Termination & Suspension

  1. We reserve the right to suspend or terminate user accounts for non-compliance with these Terms.
  2. Users may terminate their accounts by providing written notice, subject to outstanding obligations.

Amendments to Terms

  1. We may update these Terms from time to time, with changes becoming effective upon posting on our website.
  2. Continued use of our services constitutes acceptance of the revised Terms.

Governing Law & Dispute Resolution

  1. These Terms are governed by the laws of Hong Kong.
  2. Disputes shall be resolved through arbitration or the courts of Hong Kong.

Contact Information

For any inquiries, please contact us:

📧 Email: contact@evonetglobal.com

📞 Phone: (852) 23061889

📍 Address: Room 1202, 12/F, Prosperity Center, 25 Chong Yip Street, Kwun Tong, KowLoon, Hong Kong